Was the Amazon package not delivered? Here are some tips on what to do!

Frustrated because your Amazon package never arrived? Don't worry. Check out our tips for what to do if your order doesn't show up on time.


by Vinicius Barbosa

Published on 12/11/2022

What to do if your Amazon package doesn’t arrive

Can’t find your Amazon package? See what you can do about it! Source: Freepik.

Have you ever eagerly awaited a package from Amazon, only to have it not delivered? It’s a frustrating experience, but don’t worry. There are things you can do to try and fix the situation. 

In this post, we’ll walk you through what to do if your Amazon package doesn’t arrive on time. Keep reading for more tips!

Waiting for an order from Amazon that never arrived? This is how you get it delivered

You’ve waited forever for your Amazon package, only to find out it never arrived. The last thing you want to do is spend even more time dealing with customer service. 

But don’t worry; we’ve got the steps you need to take to get your issue sorted out as quickly as possible.

Just follow these simple tips, and you’ll be on your way to getting that package delivered!

What to do if your Amazon package is not delivered?

What terrible news to find out your amazon package is lost or taking forever to arrive. Source: Freepik.

It’s happened to all of us. You’re eagerly awaiting a package from Amazon, and then…crickets.

The package never arrives. Here’s what to do if your Amazon package never arrives.

First, check your order history to make sure the package was sent

It sounds obvious, but sometimes we forget that we never clicked the “buy” button. 

Move to step two if the package is marked as “delivered” in your order history.

If the package is marked as “shipped,” contact Amazon customer service. They’ll be able to help you track down the package and figure out what happened.

They’ll either resend the package or issue a refund in most cases.

How to contact Amazon’s customer service

Whether it’s because your amazon package wasn’t delivered or you’re having trouble with a return, Amazon’s customer service team is there to help. 

The good news is that contacting Amazon customer service is easy – and there are even a few different ways to do it.

  1. Go to Amazon’s website and sign in to your account.
  2. On the top right-hand corner of the page, hover over “Your Orders.”
  3. A drop-down menu will appear; select “Contact Us” from this menu.
  4. On the next page, select the order you need help with and choose a reason for contacting customer service from the drop-down menu.
  5. You’ll be given a few options for contacting customer service at this point; you can call them or start a live chat. If you opt to call, you’ll be given a phone number to call; if you start a live chat, simply type out your message in the box provided and hit “Send.” 
  6. And that’s it! Customer service will take it from here. 

Contacting Amazon customer service doesn’t have to be a headache; just follow these simple steps, and you’ll get the help you need.

Another way to contact Amazon customer service is through the Amazon app. Just open the app and select the “Account” option from the menu. 

Then scroll down and select “Customer Service.”

From there, you’ll be able to search for a solution or contact customer service directly. 

You can also use this method if you’re having trouble with an order you placed using the app.

So if you ever need to contact Amazon customer service, don’t worry – it’s easy to do. Just choose the best method for you, and they’ll be happy to help.

Amazon’s A-to-Z Guarantee Protection

Contact Amazon to get your package! Source: Freepik.

Amazon’s A-to-Z Guarantee Protection is pretty simple: if your Amazon package is not delivered don’t or it arrives damaged, Amazon will refund your purchase. 

There are a few other conditions that need to be met for this guarantee to apply.

For example, you can’t have used a third-party shipping company – but overall, it’s a great deal. 

So why does Amazon offer this protection? Well, first of all, it’s good customer service.

This guarantee protects Amazon customers from financial losses if something goes wrong with their orders. 

But there’s also a practical reason for Amazon to offer this protection: it gives them the incentive to work with reliable and trustworthy shipping companies. 

After all, the last thing Amazon wants is for its customers to start filing A-to-Z Guarantee Protection claims because their packages never arrive. 

By offering this protection, Amazon can help to ensure that its customers get their packages on time and in good condition.

Avoid fake sellers on Amazon.

You know the type – first they take your money and then your amazon package is never delivered

But don’t worry, there are easy ways to avoid fake sellers, and make sure you only do business with the real deal.

First, take a look at the seller’s feedback score. If it’s super low, that’s a red flag.

You can also click on the number of feedback ratings to see what other customers have said about their experience with the seller. If there are a lot of negative comments, move on.

Next, check out the seller’s return policy. A good return policy should give you at least 30 days to return an item if you’re unhappy.

If the seller doesn’t have a return policy listed, that’s another big red flag.

Finally, take a look at the shipping times. If a seller says they’ll ship your package within 24 hours, but it takes weeks to arrive, that’s a good sign that they’re not legitimate.

The most expensive things on Amazon in 2022.

Amazon is known for its low prices, but sometimes you can find some pretty expensive things on the site.

So what are the most expensive things on Amazon in 2022? Keep reading our next post to find out!


The most expensive things on Amazon in 2022

You might be surprised by what people are spending big bucks on via Amazon. From paintings to gold watches, here's a look at some of the most expensive items there.

About the author

Vinicius Barbosa

Vinicius Barbosa is a writer of finance-related content on this portal. Graduated in Social Communication, he writes about everything that involves the world of finances, from credit card recommendations to investment tips, for readers who want to make better decisions when it comes time to spend their money or invest wisely.

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